MRO stands for Maintenance, Repair and Operations — or sometimes Maintenance, Repair and Overhaul — and refers to the equipment, tools and activities associated with the daily operations of a business. It doesn’t include materials, products and services that are directly used in production, but rather the glue that holds everything together. MRO may include HVAC (Heating, ventilation, and air conditioning)
maintenance, facility lighting, janitorial services, CNC (Computer Numerical Control) machinery, drill presses, forklifts, jacks, PPE, powered and manual hand tools, mops, brooms and even furniture. MRO can be routine, planned maintenance activities, also called preventive MRO; it can be predictive, when data indicates machinery is deteriorating and needs maintenance; or it can be corrective, after an incident occurs.
As mentioned above, MRO includes almost everything related to a company’s day-to-day business. But what exactly does this entail? The following examples take a look at areas that are part of maintenance, repair, and operations and the materials needed:
Facility ManagementThe facility be it a factory, an office, or a storage place – is vital for a company, which is why it is an important part of MRO. Everything related to the building needs to be maintained and serviced at regular intervals, meaning that all materials related to this process can be considered MRO materials.
Maintenance, repair, and operations naturally include industrial equipment directly needed for a business to operate; either to manufacture a product or offer a service. MRO for industries typically involves all types of materials used for machines and equipment, such as motors, pumps, spare parts, etc.